Returns & Exchanges Policy

Because our graphic kits, wraps, decals, and other products are custom-made or produced to order, all sales are final and we do not accept returns for change of mind, incorrect ordering, or non-defective products.

Damaged, Defective, or Incorrect Orders

If an order arrives damaged, has a manufacturing or printing defect, or the customer receives an incorrect item due to an error by KGFX Kustom, the customer should contact us as soon as possible.

We will review the issue and, when approved, provide a replacement or exchange at no additional product cost.

We may request photographs of the product, packaging, and affected area to verify the issue.

Custom and Personalized Products

Products made specifically for a vehicle, color selections, logos, names, numbers, custom sizing, or other personalized specifications are not eligible for return or exchange unless there is a verified defect or KGFX Kustom production error.

Installation

KGFX Kustom is not responsible for damage caused by improper installation, incorrect surface preparation, misuse, alterations, or installation after the customer has confirmed the product is correct and undamaged.

Order Accuracy

Customers are responsible for selecting the correct vehicle, year, model, configuration, and options when ordering. If a customer believes they received something different from what they ordered, they should contact KGFX Kustom before installing or modifying the product.

Contact Us

If there is an issue with an order, contact KGFX Kustom through the website with the order information and photos when applicable. We will review the issue and work with the customer on an appropriate resolution.